4/08/19

UPDATE: Despite outages, hospitals, emergency department and outpatient locations open

AFTERNOON UPDATE: 

Phone service and MyCarle access have been restored. We anticipate high call volumes and appreciate your patience. For quicker access, visit MyCarle to request an appointment, refill prescriptions or pay your bill.

EARLIER:

Carle is experiencing phone and IT outages including Patient Contact Center and some other phone systems, as well as the patient record system EPIC, MyCarle and Carle.org.

Because we are focused on the safety of all patients, some procedures are being postponed. Patients without appointments who need urgent or emergency care should go to Convenient Care or the Emergency Department.

Convenient Care locations:

  • Champaign on Curtis, 1701 W. Curtis Road
  • Urbana on Windsor, 1818 E Windsor Road
  • Charlotte Ann Russell Medical Center, 801 E. Orange Street, Hoopeston

Convenient Care Plus locations:

  • Carle Foundation Hospital, 611 W Park Street, Urbana
  • Danville on Fairchild, 311 W. Fairchild
  • Mattoon on Hurst, 2512 Hurst Drive

For updated information, follow Carle on Facebook and Twitter. 

Carle Foundation Hospital and Carle Hoopeston Regional Health Center are open and operating as usual.