National organization lauds Hoopeston hospital for excellent emergency care
Carle Hoopeston Regional Health Center has been awarded the 2015 Press Ganey Guardian of Excellence Award for emergency care.
Patients visiting the Carle Hoopeston Emergency Department were surveyed about their experience. The patients ranked the community’s ER in the 95th percentile in patient satisfaction.
“We are very pleased to receive this award,” said Harry Brockus, CEO, Carle Hoopeston Regional Health Center. “It demonstrates that our team is dedicated to delivering high-quality emergency care to our patients and our patients see that dedication in practice. Our Emergency Department is staffed by physicians who been with us in Hoopeston for several years, so patients are getting consistent care. We’ve also bolstered our department by hiring more nurses who have years of experience in a critical care setting.”
“While a trip to the ER can be a stressful visit for a patient and family, people can be assured that if they need emergency care, they are in good hands.”