Our websites are intended to provide information about the products and services Carle offers.

The information contained on our sites is general in nature and is meant to supplement, not replace, the advice of health care professionals. If you have specific health care needs or want more complete information, please contact your primary physician or other health care provider.

Although Carle has made every effort to ensure that the contents of our sites are correct and complete, Carle cannot be responsible for the accuracy of information contained herein. Carle has no obligation to update our sites, and any information presented may be out-of-date and may contain inaccuracies and errors. For the most current information available from Carle, contact us.

Information provided on our websites does not constitute offers to sell or promote products. The information is also limited in nature and does not contain all the applicable terms, conditions, limitations, or exclusions of the products and services referenced. All products are not available in all areas and are subject to applicable laws, rules, and regulations.

Carle is not to be held responsible for information contained in other parties’ websites connected to or from the Carle website via hyperlinks or pointers. Carle does not have control over any information on any other organizations’ websites. When leaving the Carle website to visit a site we have provided you via a link, please remember:

  • Carle does not endorse the content and accuracy of the websites you are about to visit and, therefore, disclaims responsibility for their content and accuracy.
  • Carle does not make any express or implied warranties, representations or endorsements whatsoever with respect to the linked websites you visit.
  • In no event will Carle be liable to you or to anyone else for any decision made or action taken by you or anyone else in reliance on results obtained from information available from any websites for which we provide a link.


Carle reserves the right to change the content within the web pages and within the Privacy Policy and Legal Disclaimer at any time without notice. Furthermore, the Privacy Policy is not to be construed in any way as an agreement, stated or otherwise, on behalf of any party. Use of this website is at your own risk and discretion.


If you have questions, concerns or comments regarding our Privacy Policy or Legal Disclaimer, contact us.


Because we respect your right to privacy, we want you to know how we handle your personal information on our websites. Take a few minutes to carefully read this section.


Carle has appropriate security measures to protect your personal information on our systems. However, data transmissions over the internet can’t be guaranteed 100% secure. Carle cannot ensure or warrant the security of any information you transmit to us from our online products or services.

For example, email messages sent to Carle are susceptible to outside interception. And employees throughout Carle, as stated by business policies and procedures, can read the email received by Carle.

Your online account information is password-protected so that you, and only you, have access to this personal information. We strongly recommend that you do not don’t share this password with anyone. Carle will never ask you for your online password in an unsolicited phone call or in an unsolicited email.

And don’t forget to log-out of your account and close your browser window when you’re finished in your account. This is to make sure that others cannot access your personal information and correspondence if you share a computer with someone else or if you’re using a computer in a public place, like a library. We recommend that you don’t send any information via email that you consider to be private or confidential. You can always contact us.


Protecting the privacy of information about your medical conditions and health is a responsibility we take seriously. See the Notice of Privacy Practices to learn more about how we may use and disclose information about your health. It also describes your rights and duties regarding the use and disclosure of medical information.


Carle appreciates the opportunity to provide health care benefits to you and your family. In the course of providing these health plans, we must collect, use, and disclose personal information. Information we collect is never sold to anyone, for any purpose, unless we receive your written authorization to do so.


As a convenience to our members, Carle provides access to information, such as eligibility, claims, and referrals, or authorizations, via our website. Subscribers are allowed limited access to dependent information via the website. For information not accessible through our website, contact us.


A cookie is a small text file placed on the user’s computer hard drive by a website system. Carle uses cookies to assist with navigation on our sites. We store a non-user specific, unique value in the cookie each time a user successfully logs onto the website. Carle does not store any information in the cookie file that is user specific or that tracks the use of our site.

Carle has relationships with business partners, affiliates, and other organizations that may use cookies in conjunction with their websites. Carle does not have access to or control over the cookies and their use by these other entities, and Carle cannot be held responsible for the use of cookies by other entities.


Our websites contain hyperlinks to other websites. Please be aware Carle is not responsible for the privacy practices of such sites. When leaving our site, we strongly recommend you review the privacy statements and disclaimers of each website you visit.


We use analytics tools and other third party technologies, such as Google Analytics, to collect non-personal information in the form of various usage and user metrics when you use our online sites and services. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information, feature use metrics and statistics, age, gender, interests, usage and purchase history, and other similar information. This information remains anonymous so that no specific personal identity, such as name or physical address, can be obtained from the analytics.

The third party analytics companies who collect information on our sites and services and other online products and services may combine the information collected with other information they have independently collected from other websites and other online or mobile products and services relating to your activities across their network of websites, as well as online and mobile products and services. Many of these companies collect and use information under their own privacy policies.

In addition to our use of technologies as described herein, we may permit certain third party companies to help us tailor advertising that we think may be of interest to you based on your use of our sites and services, and to otherwise collect and use data about your use of our sites and services.